About Us Links

Staff Directory
Experts for Media
Boards of Directors
Annual Reports/990s
Careers

Accomplishments

2013-2004
2003-1998
1997-1992
1991-1986
1985-1980
1979-1971

Other Important Links

Press Release Database
Citizen Vox blog
Texas Vox blog
Consumer Law and Policy blog
Energy Vox blog
Eyes on Trade blog
Facebook/publiccitizen

Follow us on Twitter

Web Coordinator - Health Research Group


Founded in 1971, Public Citizen is the nation's leading public interest organization taking on corporate power across a broad range of issues areas.

Public Citizen has more than 300,000 members and supporters that help advance our advocacy work and more than 150,000 subscribers to our health publication/online health database.

The Web Coordinator primarily maintains and updates the HRG’s web site content and serves as the group’s liaison with the IT department. The incumbent also provides support to HRG program areas as directed.


Specific Responsibilities:


  • Coordinate with HRG staff to ensure accurate and timely posting of all HRG publications and reports. Includes drafting title and concise description for each posted publication.Assist with handling basic customer service inquires via phone, email, postal mail and occasional walk-ins.

  • Design, co-write, post and send monthly WorstPills.org e-newsletter; coordinate and send monthly and ad hoc e-alerts to WorstPills.org subscribers.

  • Coordinate posting, indexing and abstracts of all items to be posted on WorstPills.org. Index and archive all HRG publications on the HRG H-drive.

  • Manage the updating of drug monographs posted on WorstPills.org.

  • Routinely update and maintain all other HRG web pages and web-based databases.

  • Manage WorstPills.org billing activities.

  • In coordination with the IT department, analyze web statistics to track user paths and make changes to ensure the most efficient method of navigation throughout the web sites.

  • In consultation with the IT department, coordinate search engine optimization and search engine marketing efforts for WorstPills.org.

  • In consultation with the IT and Communications department, identify creative strategies to enhance the HRG website's effectiveness and usability and implement such strategies with the approval of the HRG Director.

  • Assist HRG staff with technology needs, including providing initial computer/telephone introductory training for new employees; provide additional training as needed in coordination with IT department.

  • Provide support for HRG staff (e.g., faxing, mailing, photocopying, etc.)

  • Respond to consumer inquiries by email in coordination with Member Services, as needed.

  • Respond to consumer inquiries by email in coordination with Member Services, as needed.In consultation with the IT and Communications department, identify creative strategies to enhance the HRG website's effectiveness and usability and implement such strategies with the approval of the HRG Director.

  • Assist HRG staff with technology needs, including providing initial computer/telephone introductory training for new employees; provide additional training as needed in coordination with IT department.

  • Participate in other projects as determined by the Managing Editor and the Director.

  • Other duties as assigned.

  • Requirements:



  • Education: College degree.

  • Knowledge: Extensive knowledge of software and web technologies, including, but not limited to: Content Management System web applications, HTML, Adobe Acrobat Pro, and WYSIWYG web editing software. Expert knowledge of Microsoft Office environment (Word, Access, Excel and Powerpoint). Facility with searching and downloading data from Internet sites. Familiarity with Web standards (including accessibility standards), Google Analytics and CSS preferred.

  • Work Experience: 2 years of comparable web-related experience. Experience writing health-related materials for consumers or working in a health care environment desirable.

  • Skills: Strong verbal communication, written communication, analytical and organizational skills. Ability to train staff with varying degrees of computer experience. Adept at learning new software. Ability to work independently.

  • Capabilities: Must be able to work effectively with a wide range of people, work well under pressure, and adapt to changing situations on a daily basis. Must evaluate group needs and prioritize time based on these needs.

  • Conditions: Strong interest in and commitment to the public interest and the ability to work in a fast-paced and demanding environment.



  • To Apply:


    Please send cover letter and resume by email to Michael Carome, mcarome@citizen.org, No phone calls accepted. 


    Copyright © 2015 Public Citizen. Some rights reserved. Non-commercial use of text and images in which Public Citizen holds the copyright is permitted, with attribution, under the terms and conditions of a Creative Commons License. This Web site is shared by Public Citizen Inc. and Public Citizen Foundation. Learn More about the distinction between these two components of Public Citizen.


    Public Citizen, Inc. and Public Citizen Foundation

     

    Together, two separate corporate entities called Public Citizen, Inc. and Public Citizen Foundation, Inc., form Public Citizen. Both entities are part of the same overall organization, and this Web site refers to the two organizations collectively as Public Citizen.

    Although the work of the two components overlaps, some activities are done by one component and not the other. The primary distinction is with respect to lobbying activity. Public Citizen, Inc., an IRS § 501(c)(4) entity, lobbies Congress to advance Public Citizen’s mission of protecting public health and safety, advancing government transparency, and urging corporate accountability. Public Citizen Foundation, however, is an IRS § 501(c)(3) organization. Accordingly, its ability to engage in lobbying is limited by federal law, but it may receive donations that are tax-deductible by the contributor. Public Citizen Inc. does most of the lobbying activity discussed on the Public Citizen Web site. Public Citizen Foundation performs most of the litigation and education activities discussed on the Web site.

    You may make a contribution to Public Citizen, Inc., Public Citizen Foundation, or both. Contributions to both organizations are used to support our public interest work. However, each Public Citizen component will use only the funds contributed directly to it to carry out the activities it conducts as part of Public Citizen’s mission. Only gifts to the Foundation are tax-deductible. Individuals who want to join Public Citizen should make a contribution to Public Citizen, Inc., which will not be tax deductible.

     

    To become a member of Public Citizen, click here.
    To become a member and make an additional tax-deductible donation to Public Citizen Foundation, click here.